Social Media should have India based Grievance Redressal Officers

Union Home Secretary Rajiv Gauba has asked the representatives of social media platforms Facebook, Google, Twitter, Whatsapp, You Tube and Instagram  to nominate India based Grievance Redressal Officers, develop a monitoring mechanism for time bound preventive and other actions to remove objectionable contents from public view and prompt sharing of information sought by Law Enforcement Agencies for investigation purposes. All social media platforms assured full cooperation in this regard.

Conducting a meeting with them along with senior officers of Ministry of Home Affairs; security agencies; MEITY; Department of Telecommunications, y called upon them to take concrete steps to ensure a robust & effective system for preventing misuse of their platforms for activities detrimental to national security.

He held a review actions taken to prevent misuse of social media sites by undesirable elements/miscreants to spread rumours, cause unrest, incite cyber crimes especially against women and children and other activities detrimental to national interest.

The representatives of these social media players briefed the Government representatives about actions taken by them to ensure blocking of websites, removal of objectionable/malicious contents from public view.

Union Home Secretary had earlier held a review with the representatives of social media platforms on 28.06.2018. Thereafter a series of meetings has been held with Law Enforcement Agencies and social media service providers to ensure effective measures to prevent misuse of these platforms by anti-national elements and those involved in proliferation of Child Sexually Abuse Material etc.

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